Student Coordinator Lead (SCL) Live-In
Tentative Job Dates: May 01, 2024 to August 5, 2024

Apply Here!

Conference and Event Services (CES) Overview (Conference & Event Services)

Conference and Event Services (CES) at the University of Michigan is an auxiliary department within Student Life. We provide expertise in conference and event management to U-M and external groups. In addition, we provide spring and summer housing and program management within the campus residence halls to summer camps, conferences, and events. During the spring and summer we support over 6,000 guests in 130 programs ranging in ages from 10 years old through adults. Through spring and summer programs, we introduce guests to the university, support them in their academic endeavors, and provide an unparalleled campus experience.

About the Position/Basic Function and Responsibility

CES is looking to hire several Student Coordinator Leads (SCLs) to assist the Conference Managers with spring and summer housing management throughout campus residence halls. SCLs will work approximately 40 hours per week, planning and coordinating ongoing administrative and operational needs for CES, clients, and university partners. The SCL will provide leadership, training, encouragement, guidance, and assistance as required to other student positions.

Administrative (50%)

• Assist with client group management including information and document collecting, ensure deadlines are met, follow up, and onsite management
• Communicate with clients, staff, and partners on a daily basis regarding group logistics through emails, phone calls and meetings
• Support clients, partners, and fellow staff with all needs
• Prepare group bills and financial reports

Operational (25%)

• Provide leadership to community center staff as needed including check-in and check-out days (which may include weekend days, based on client needs)
• Assist in the preparation of the residence hall prior to group arrivals, such as mail and package distribution, bulletin boards, community center cleaning and organizing, etc.
• Provide a welcoming and inclusive environment for all spring/summer guests and staff
• Provide timely and thoughtful solutions to guest inquiries
• Attend weekly building team meetings as a representative of CES
• Participate in an overnight on-call rotation, to ensure safety and security of guests/community members throughout the spring and summer, with a minimum of 3 nights per week, including at least one weekend night (Friday, Saturday, Sunday) per week.

Leadership and Supervision (15%)

• Provide leadership and direction to building staff, campus partners, CES staff, and others

• Work as a team with the Conference Managers, Hall Directors, Community Center Managers, and fellow SCLs to set the strategy for a successful season

• Collaborate with campus partners to prepare for and support summer groups
• Support and assist other SCLs
• Assist in the training and management of Summer Conference Assistants (SCA)
• Attend weekly staff meetings (Mondays 3:30-5 pm) and bi-weekly 1 on 1s with SCA staff members when needed

Other (10%)

• Perform any other duties as assigned

Qualifications

• Strong commitment to customer service
• Strong communication and collaboration skills
• Desire to work in a team based environment
• Enthusiasm, energy, flexibility and passion for working in a fast-paced environment

Schedule

• Up to 10 hours/week beginning in early March until the regular work schedule (40 hours/week), which begins in early May and runs through mid August. Work will include nights and weekends
• Live-In SCLs are also required to work overnight on-call rotations throughout the spring and summer, with a minimum of 3 nights per week, including at least one weekend (Friday, Saturday, Sunday) night
• SCLs are required to attend All Staff Training in person on May 7th from 6pm-8pm and May 8th 12pm-5pm

Supervision

Direct supervision is provided by assigned Conference Manager(s)

Compensation

• $16/hour in the capacity of Student Coordinator Lead (see schedule section above), $17/hour for returning staff from Summer 2023
• Room & Board (compensation for the minimum of 3 duty nights per week). This compensation could start as early as May 6th.
• 2 meal swipes/day up until a week prior to your assigned building(s) opening
• 3 meal swipes/day beginning a week prior to your assigned building(s) opening through August 12

Additional Benefit

• Recreational sports membership pass for spring and summer semesters

Please note: M Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award. Room and Board may be considered taxable income.

Vaccination Policy

All U-M students residing in Michigan Housing on the Ann Arbor campus are required to submit documentation showing whether they are vaccinated for the following vaccinations inline with the CDC immunization schedule:

• COVID-19 vaccine
• Measles, mumps, and rubella (MMR) vaccine
• Meningococcal A (MenACWY) vaccine
• Polio vaccine
• Tetanus, diphtheria, and pertussis (Tdap) vaccine
• Varicella vaccine (chicken pox)

U-M students who are not vaccinated with any of the above six (6) vaccinations may be asked to submit an attestation that states that they are not vaccinated and understand they may be subject to additional public health protocols should there be a public health need.

More information on this policy is available on the U-M Health Response website.

Student Coordinator Lead (SCL) Non-Live In
Tentative Job Dates: May 01, 2024 to August 5, 2024

Apply Here!

Conference and Event Services (CES) Overview (Conference & Event Services)

Conference and Event Services at the University of Michigan is an auxiliary department within Student Life. We provide expertise in conference and event management to U-M and external groups. In addition, we provide spring and summer housing and program management within the campus residence halls to summer camps, conferences, and events. During the spring and summer we support over 6,000 guests in 130 programs ranging in ages from 10 years old through adults. Through spring and summer programs, we introduce guests to the university, support them in their academic endeavors, and provide an unparalleled campus experience.

About the Position/Basic Function and Responsibility

CES is looking to hire several Student Coordinator Leads (SCLs) to assist Conference Managers with spring and summer housing management throughout campus residence halls. SCLs will work approximately 40 hours per week, planning and coordinating ongoing administrative and operational needs for CES, clients, and university partners. The SCL will provide leadership, training, encouragement, guidance, and assistance as required to other student positions.

Administrative (50%)

• Assist with client group management including information and document collecting, ensure deadlines are met, follow up, and onsite management
• Communicate with clients, staff, and partners on a daily basis regarding group logistics through emails, phone calls and meetings
• Support clients, partners, and fellow staff with all needs
• Prepare group bills and financial reports

Operational (25%)

• Provide leadership to community center staff as needed including check-in and check-out days (which may include weekend days, based on client needs)
• Assist in the preparation of the residence hall prior to group arrivals, such as mail and package distribution, bulletin boards, community center cleaning and organizing, etc.
• Provide a welcoming and inclusive environment for all spring/summer guests and staff
• Provide timely and thoughtful solutions to guest inquiries
• Attend weekly building team meetings as a representative of CES

Leadership and Supervision (15%)

• Provide leadership and direction to building staff, campus partners, CES staff, and others
• Work as a team with the Conference Managers, Hall Directors, Community Center Managers, and fellow SCLs to set the strategy for a successful season
• Collaborate with campus partners to prepare for and support summer groups
• Support and assist other SCLs
• Assist in the training and management of Summer Conference Assistants (SCA)
• Attend weekly staff meetings (Mondays 3:30-5:00 pm) and bi-weekly 1 on 1s with SCA staff members when needed

Other (10%)

• Perform any other duties as assigned

Qualifications

• Strong commitment to customer service
• Strong communication and collaboration skills
• Desire to work in a team based environment
• Enthusiasm, energy, flexibility and passion for working in a fast-paced environment

Schedule

• Up to 10 hours/week beginning in early March until the regular work schedule (40 hours/week), which begins in early May and runs through mid August. Work will include nights and weekends
• SCLs are required to attend All Staff Training in person on May 7th from 6pm-8pm and May 8th 12pm-5pm

Supervision

Direct supervision is provided by the assigned Conference Manager(s).

Compensation

• $16/hour in the capacity of Student Coordinator Lead (see schedule section above),
• 1 meal per day, beginning of May through August 12

Additional Benefit

• Recreational sports membership pass for spring and summer semesters

Please note: University Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award.

Vaccination Policy

All U-M students residing in Michigan Housing on the Ann Arbor campus are required to submit documentation showing whether they are vaccinated for the following vaccinations inline with the CDC immunization schedule:

COVID-19 vaccine
Measles, mumps, and rubella (MMR) vaccine
Meningococcal A (MenACWY) vaccine
Polio vaccine
Tetanus, diphtheria, and pertussis (Tdap) vaccine
Varicella vaccine (chicken pox)

U-M students who are not vaccinated with any of the above six (6) vaccinations may be asked to submit an attestation that states that they are not vaccinated and understand they may be subject to additional public health protocols should there be a public health need. More information on this policy is available on the U-M Health Response website.

Summer Conference Assistant | SCA Live-In
Tentative Job dates: May 06, 2024 to August 5, 2024

Apply Here!

Spring and Summer Overview

Conference and Event Services (CES) at the University of Michigan is an auxiliary department within Student Life. We provide expertise in conference and event management to U-M and external groups. In addition, we provide spring and summer housing and program management within the campus residence halls to summer camps, conferences, and events. During the spring and summer we support over 6,000 guests in 130 programs ranging in ages from 10 years old through adults. Through spring and summer programs, we introduce guests to the university, support them in their academic endeavors, and provide an unparalleled campus experience.

Responsibilities

During the spring/summer, Summer Conference Assistants (SCAs) provide the fundamental customer service and support to conference clients/guests in the residence halls during their stays. The primary role of an SCA is to provide overnight on-call response, as well as late/early check-ins for clients/guests. SCAs are the first interaction most clients/guests will have at the University and are integral in their campus experience. Through interactions at the Community Center (CC), SCAs connect clients/guests to services and resources to ensure a satisfactory stay. SCAs are supervised by a CES staff member and receive direction from CES and ResEd staff.

Administrative

• Plan and prepare for incoming and outgoing groups/clients including but not limited to making keys, updating and printing materials, and putting together materials and packets.
• Staff client/group housing check-ins and check-outs
• Provide timely and professional customer service by addressing all guest needs at the Community Center through in-person, email, and phone interactions
• Follow ­up with guests, colleagues, and supervisors as needed
• Maintain accurate information in conference database systems
• Sort and distribute mail and packages
• Participate in the preparation of opening and closing of buildings, such as community center cleaning, mail and package sorting, bulletin board creation , etc.
• Create and maintain bulletin boards that provide necessary information to all guests

Operational

• Attendance at all training, assigned shifts, weekly staff meetings every Monday 3:30p-5p, and bi-weekly 2/1:1 meetings (M-F, between 9am -5pm) is mandatory unless previously approved by your direct supervisor
• Participate in an overnight on-call rotation, to ensure safety and security of guests/community members, as well as late/early check-ins

Other

• Assist with various projects/assignments as assigned by supervisors
• Serve as an ambassador for the University of Michigan and have a commitment to a positive experience for each group/guest who resides with us

Supervision

SCAs are directly supervised by Conference and Event Services.

Time Commitment & Work Schedule

• All SCAs work schedules include days and nights on weekdays, weekends, and holidays.
• All SCAs are required to work a minimum of 15 hours per week in community center shifts at a rate of $15/hour.
• Prior to buildings opening and closing, SCAs are expected to assist with administrative tasks, as determined by supervisor(s).
• SCAs are required to work overnight on-call rotations throughout the spring and summer, with a minimum of 3 nights per week, including at least one weekend night (Friday, Saturday, Sunday) per week.
• SCAs are required to attend All Staff Training in person on May 7th from 6pm-8pm and May 8th 12pm-5pm.
• SCAs are required to attend In-Building training (which starts 1-2 weeks prior to the building(s) opening), weekly staff meetings every Monday 3:30p-5p, and bi-weekly 2/1:1s.
• It is expected that SCAs are available for the above training requirements until no later than August 5th (with the exception to the Hill Area Halls until August 12th).
• SCAs must all be present for the last week of operation, as all SCAs assist with closing responsibilities.
• Residence Halls vary in opening date, placements will be made by CES based on department need.
• SCAs may be required to provide CC coverage in any CES-run community throughout the Spring and Summer based on departmental needs.

*SCAs will be asked to submit a copy of their class schedule, and work schedules will be based around these schedules. With the exception of classes, please note this position is expected to be high priority.

Compensation

• Room & Board (compensation for the minimum of 3 duty nights per week). This compensation could start as early as May 6th
• 2 meal swipes/day up until a week prior to your assigned building(s) opening.
• 3 meal swipes/day beginning the week prior to your assigned building’s opening through August 7. (with the exception to the Hill Area Hall assignments which will provide meals through August 12 )

Additional benefit

• Recreational sports membership pass for spring and summer semesters

Please note: MHousing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award. Room and Board may be considered taxable income.

Qualifications

• Strong commitment to customer service
• Desire to work in a team-based environment
• Strong communication and collaboration skills
• Candidates must be enrolled U-M students at the time of application

Vaccination Policy

All U-M students residing in Michigan Housing on the Ann Arbor campus are required to submit documentation showing whether they are vaccinated for the following vaccinations inline with the CDC immunization schedule:

• COVID-19 vaccine
• Measles, mumps, and rubella (MMR) vaccine
• Meningococcal A (MenACWY) vaccine
• Polio vaccine
• Tetanus, diphtheria, and pertussis (Tdap) vaccine
• Varicella vaccine (chicken pox)

U-M students who are not vaccinated with any of the above six (6) vaccinations may be asked to submit an attestation that states that they are not vaccinated and understand they may be subject to additional public health protocols should there be a public health need.

More information on this policy is available on the U-M Health Response website.

Summer Desk Assistant | Non-Live In
Tentative Job dates: May 06, 2024 to August 5, 2024

Apply Here!

Spring and Summer Overview

Conference and Event Services (CES) at the University of Michigan is an auxiliary department within Student Life. We provide expertise in conference and event management to U-M and external groups. In addition, we provide spring and summer housing and program management within the campus residence halls to summer camps, conferences, and events. During the spring and summer we support over 6,000 guests in 130 programs ranging in ages from 10 years old through adults. Through spring and summer programs, we introduce guests to the university, support them in their academic endeavors, and provide an unparalleled campus experience.

Responsibilities

During the spring/summer, Summer Desk Assistant (SDAs) provide the fundamental customer service and support to conference clients/guests in the residence halls during their stays. SDAs are the first interaction most clients/guests will have at the University and are integral in their campus experience. Through interactions at the Community Center (CC), SDAs connect clients/guests to services and resources to ensure a satisfactory stay. SDAs are supervised by a CES staff member and receive direction from CES and ResEd Staff.

Administrative

• Plan and prepare for incoming and outgoing groups/clients including but not limited to making keys, updating and printing materials, and putting together materials and packets
• Staff client/group housing check-ins and check-outs
• Provide timely and professional customer service by addressing all guest needs at the Community Center through in-person, email, and phone interactions
• Follow ­up with guests, colleagues, and supervisors as needed
• Maintain accurate information in conference database systems
• Sort and distribute mail and packages
• Participate in the preparation of opening and closing of buildings, such as community center cleaning, mail and package sorting, bulletin board creation, etc.
• Create and maintain bulletin boards that provide necessary information to all guests

Operational

• Attendance at all training, assigned shifts, weekly staff meetings every Monday 3:30p-5p, and bi-weekly 2/1:1 meetings (M-F, between 9am -5pm) is mandatory unless previously approved by your direct supervisor.

Other

• Assist with various projects/assignments as assigned by supervisors
• Serve as an ambassador for the University of Michigan and have a commitment to a positive experience for each group/guest who resides with us

Supervision

SDAs are directly supervised by Conference and Event Services.

Time Commitment & Work Schedule

• All SDAs work schedules include days and nights on weekdays, weekends, and holidays.
• All SDAs are required to work a minimum of 20 hours per week in community center shifts.
• Prior to buildings opening and closing, SDAs are expected to assist with administrative tasks, as determined by supervisor(s).
• SDAs are required to attend All Staff Training in person on May 7th from 6pm-8pm and May 8th 12pm-5pm
• SDAs are required to attend In-Building training (which starts 1-2 weeks prior to the building(s) opening), weekly staff meetings every Monday 3:30p-5p, and bi-weekly 2/1:1s.
• It is expected that SDAs are available from the time Building training starts until no later than August 5th. (with the exception to the Hill Area Halls until August 12th)
• SDAs must all be present for the last week of operation, as all SDAs assist with closing responsibilities.
• Residence Halls vary in opening date; placements will be made by Conference & Event Services and Residence Education.
• SDAs may be required to provide CC coverage in any community throughout the Spring and Summer based on departmental needs.

*SDAs will be asked to submit a copy of their class schedule, and work schedules will be based around these schedules. With the exception of classes, please note this position is expected to be high priority.

Compensation

• $15.00 per hour
• 4 meal swipes per week

Additional Benefit

• Recreational sports membership pass for spring and summer semesters

Please note: University Housing will notify the Financial Aid Department of your staff appointment. If you receive any financial assistance from any governmental or University sources, we strongly recommend you consult with a Financial Aid Counselor to identify the potential impact this position will have on your financial aid award.

Qualifications

• Strong commitment to customer service
• Desire to work in a team based environment
• Strong communication and collaboration skills
• Candidates must be enrolled U-M students at the time of application